Retailers Guide

Taking Care of the Equipment

Ensure your machine remains in the best condition by following the steps below:

  • The machine should be kept clean and free from any liquids and dust
  • The environment around the machine should be free from insects and rats
  • The machine and screen should be cleaned with a damp cloth to wipe away any dust
  • The cables connected to the machine should not be disconnected by the retailer
  • The retailer should not disconnect and replace peripheral devices connected to the machine
  • The retailer should not attempt to fix the machine rather they should call RetailPay support to assist them